How to Get Out of a Comcast Contract

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Are you desperately searching for a way to cancel your Xfinity services that you don't use anymore?

You might not be watching TV like you used to, or you might want to switch to other desirable options.

Whatever the case might be, this article will help you get out of that 'long-term commitment' in a few easy steps.

You might have heard of several horror stories about trying to cancel Xfinity turning hairy.

You have nothing to worry about; it is very well possible. However, you might end up with some early cancellation fees.

If you want to terminate your Xfinity services, you have to be on your toes, clear all dues and learn some negotiation methods or excuses that sound legitimate or end up paying a hefty cancellation fee.

The Four Methods of Terminating Xfinity Services

You can cancel in 4 ways:

• Calling Comcast Retention at 1-800-XFINITY
• Chatting with them online on the Xfinity website
• Visiting an Xfinity Store nearby
• Filling out a cancellation form and mailing it

The cancellation form method is the least advised. It is more likely to get ignored or rejected due to the absence of real human contact.

Whatever method you choose, there are some steps you have to follow to ensure desirable results. These are briefly explained below.

Talking to the Right People

Say 'cancel service' and make sure you are connected to the Retention department.

Do not talk to any other departments; you are simply wasting your time.

There is no one phone number for the retention department. You can ask them to transfer you there if you cannot find a way out of the never-ending wait music.

Getting prepared with the right excuse

Having an honest conversation with the rep about your problem; unaffordable prices, slow connectivity, etc., will only end up with discounts, upgrades, and tech visits.

The employees have a carefully drafted script to prevent you from canceling their services.

Therefore we need the best excuse to get it over with.

Here are some:

Moving away

This is one of the best excuses. Make sure you cover any loopholes as the service team might be happy to set it up at your new place.

• Already installed: THe place already has cable services.
• Existing User: Moving in with someone who is already subscribed to their services.
• Unknown address: Having no clear,specific details about the address.

Relocating to a non-Comcast area

This reason might end up being the key to your endless nightmare. You can tell Comcast you are moving out of the country in search of a job, etc.

This way, you will not be asked for an address.

It doesn't have to be outside the country. Find out where Comcast doesn't serve.

The trick is to name somewhere outside their service territory, and voila! You are done.

Travelling indefinitely

This might sound like a great idea, but it gives only a temporary solution. They will end up suspending your plan for the entire duration of your "trip".

Therefore try to stick to the other excuse for a more permanent, fool-proof solution.

Firm and Friendly Negotiations

The Comcast reps you are dealing with are desperate and will use every trick in the book to not let you cancel.

This is because they get extra credit, bonuses, and great performance reviews for each customer that they convince to stay.

• The better deals, offers, and upgrades might sound promising, but you have to stand your ground.
• Turn down if they offer to call back in a few days and politely refuse to continue your Xfinity services.
• Make sure you don't provide contradicting facts while backing up your original excuse. Keep the follow-ups vague and less informational.
• Try not to be mean as they can stop sending bills but continue to provide services. This will cost you a lot of money without knowing about it until its too late.

Returning Xfinity Equipments without Additional Penalties

If you still possess equipment from Comcast but haven't returned it, it is easy for them to charge you additionally.

Make sure you don't let them have that. Call Comcast and make a list of the items that you have to return.

There are three different ways of returning equipment:

• Prepaid box: Log in to your 'Equipment Return' in your Xfinity account. Check all the devices, provide a reason and a return option. Finally, box up all the devices, stick up your UPS shipping label. After this, you can either drop off or schedule a pickup.
• Nearby UPS store: They will complete the return process for you. Get the tracking number to stay updated.
• Local Comcast store: Bring it to them, and they can check you off the list.

Ensure that you have ample evidence that all the equipment is in good condition when you return them in all 3 cases.

What About The Early Cancellation Fees?

Try to be friendly, persuasive, and convincing to get out of this situation. Poor utility performance and price hikes might help your case. However, in most cases, this might not be possible, especially if Comcast has been throttling your internet.

You might have to pay $10 for canceling the TV service and $20 per line for the phone for every month remaining in the contract.

But it's a win if these prices are considerably small compared to the actual service prices or the prices offered by the new service you are switching to.

A Few Things To Keep In Mind When Terminating Your Xfinity Services

You have to reconfirm that you have canceled the services by calling Comcast again.

Get information about the status of your account, any unreturned equipment, or any outstanding balance.

Getting rid of the commitment might not be simple, but it sure is possible.

With your effort and a little bit of learning the best negotiation tactics, it is completely within your ability to avoid the cancellation fee altogether.

You May Also Enjoy Reading

• What Equipment Do I Need To Return To Comcast [XFINITY] [2021]
• How To Get Rid Of Broadcast TV Fee [Xfinity, Spectrum, AT&T]
• How To Transfer Comcast Service To Another Person Effortlessly [2021]
• Xfinity Cable Box Not Working: [Solved] Easy Fix [2021]
• Xfinity Remote Not Working: How To Fix in Seconds

Frequently Asked Questions

How do I get my Comcast bill lowered?

Choosing a package with fewer channels, reduced internet speeds, negotiations are some of the ways.

How long does it take to cancel Xfinity?

It may take up to 48 hours to process your request.

Can I put my Xfinity service on hold?

Yes, you can put your Xfinity service on hold with no reconnection charge.

Can I cancel Xfinity TV and keep my Internet?

Yes, you can keep your Internet and cancel Xfinity TV. The offers might not be as good as it was.

How to Get Out of a Comcast Contract

Source: https://robotpoweredhome.com/xfinity-early-termination/

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